🇪🇦 B-BBEE Level 1  |  All 11 South African Languages
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Intelligence Accelerated.
Humanly Verified.

Structured Data Processing & AI Evaluation for Scalable, Quality-Controlled Workflows.

A specialized multilingual data labeling and processing partner in South Africa — combining AI orchestration with native-language human expertise to deliver up to 99%+ accuracy across annotation, transcription, and AI evaluation tasks.

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🏆 B-BBEE Level 1
🗣️ All 11 SA Languages
🔒 POPIA Compliant
⚡ 48-Hour Turnaround
🇦🇪 100% SA-Based
🎓 Graduate Interns

🇦🇪 All 11 South African Languages

A specialized multilingual data labeling and processing partner in South Africa — delivering professional annotation, transcription, and structured data workflows in every official language through native-speaker teams.

isiZulu
isiXhosa
Afrikaans
English
Sepedi
Setswana
Sesotho
Xitsonga
siSwati
Tshivenda
isiNdebele

Use Cases: Call center audio transcription, multilingual NLP training data, indigenous language AI model development, government document digitization, healthcare patient records, and legal document processing.

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Up to 99%+ Accuracy

Achieved through structured multi-stage verification — AI-assisted processing followed by native-speaker specialist review

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Fast Turnaround

Sample batches in 48 hours, full projects on agreed timelines with clear milestones

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B-BBEE Level 1

135% procurement recognition — maximum B-BBEE scorecard benefit for enterprise and public sector buyers

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Job Creation

Graduate interns employed with paid stipends, building SA's data workforce skills pipeline

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Native Language Teams

Annotators assigned by language match — ensuring cultural and linguistic precision across all 11 SA languages

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Secure & Compliant

POPIA-aligned data handling with end-to-end encryption, role-based access control, and audit tracking

Our Core Services

Structured data solutions combining AI efficiency with human precision — available in all 11 SA languages

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Data Labeling & Annotation

High-quality training data for machine learning models with structured multi-stage verification. Native-speaker annotators for all South African languages.

  • Image annotation — bounding boxes, segmentation, classification
  • Text labeling — NER, sentiment, intent (multilingual)
  • Audio transcription in all 11 SA languages
  • Video annotation for computer vision pipelines

Indicative Pricing Ranges

Final pricing depends on dataset complexity, security requirements, and verification level.

R1.50 – R3 per image (basic bounding boxes)
R4 – R8 per image (complex segmentation)
R12 – R20 per audio minute
R0.50 – R1.50 per line (text labeling)
Request a Sample →
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Document Digitization

Converting historical archives, medical records, and legacy documents into searchable, structured, POPIA-aligned digital assets — across all SA languages.

  • Multilingual OCR with high accuracy on handwritten text
  • Medical records — POPIA compliant, multilingual
  • Historical archives, legal and compliance documents
  • Structured data extraction to your required format

Indicative Pricing Ranges

Final pricing depends on dataset complexity, security requirements, and verification level.

10K records typical 2–3 weeks
From R2.50 per page (indicative)
Get a Quote →
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Data Workflow Automation & Extraction Pipelines

Structured systems to route, extract, validate, and transform data at scale — reducing manual backlogs and supporting AI-assisted processing workflows.

  • Document workflow routing and intake automation
  • Data extraction pipelines for structured transformation
  • AI-assisted validation and quality gates
  • Backlog reduction systems for high-volume datasets
  • Structured data transformation to required output formats

Indicative Pricing Ranges

Final pricing depends on dataset complexity, security requirements, and verification level.

R150 – R300 per video hour (annotation)
Custom Quote pipeline & automation scope
Schedule a Discussion →

🤖 AI Evaluation & System Validation

Beyond annotation — we provide structured evaluation services for AI systems, language models, and agentic pipelines. Designed for AI labs, enterprise AI teams, and global startups requiring auditable, rubric-based quality assurance.

Agent Trace Evaluation

Review and classify agent decision paths, tool calls, and reasoning chains against defined rubrics

Multi-Turn Conversation Auditing

Quality scoring of conversational AI outputs across extended dialogue sequences

Tool Usage Validation

Structured review of AI tool selection, execution accuracy, and output correctness

Outcome Classification

Human labeling of AI-generated outcomes for RLHF, model alignment, and safety research

Rubric-Based Quality Scoring

Consistent, calibrated scoring frameworks applied by trained evaluators across tasks

Multilingual Evaluation

AI evaluation in all 11 SA languages — native speakers assessing language model output quality

Quality & Governance Framework

Enterprise-grade controls built into every project from intake to delivery

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Multi-Stage Verification

Every output passes through sequential review layers — AI-assisted processing, specialist verification, and senior quality review — before delivery.

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Role-Based Access Control

Strict data access segmentation by role and project. Annotators access only their assigned tasks. No cross-project data exposure.

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Secure Data Intake

POPIA-aligned intake protocols with end-to-end encryption, signed NDAs, and secure transfer mechanisms for sensitive datasets.

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Version-Controlled Delivery

All deliverables are versioned and traceable. Clients receive structured outputs with clear change logs and delivery documentation.

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Audit Tracking Methodology

Full traceability of annotation decisions, reviewer actions, and quality gate outcomes — supporting compliance and model transparency requirements.

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POPIA-Aligned Data Handling

Data minimization, purpose limitation, and retention controls applied across all projects. Compliance documentation available on request.

Industries We Serve

Specialized data expertise across regulated and high-stakes sectors

🏥️ Healthcare

POPIA-compliant medical records digitization in all SA languages, clinical data labeling, and structured patient documentation processing.

🏠 Financial Services

Secure document processing, compliance workflow automation, KYC data structuring, and fraud detection training data. B-BBEE Level 1 partner.

🎓 Research & Academia

Historical archive digitization, multilingual research corpus annotation, and academic document classification.

🤖 AI & Machine Learning

High-quality training data for computer vision, multilingual NLP, speech recognition, and AI evaluation workflows in SA languages.

🏢 Government & Public Sector

Multilingual document processing, structured citizen data workflows, and indigenous language dataset development for public digital infrastructure.

📞 Call Centers & BPO

Multilingual audio transcription, quality assurance labeling, sentiment classification, and agent performance training data across all SA languages.

The "Intelligence" Workflow

Three structured stages — designed for auditability, accuracy, and scale

1

Secure Intake & Routing

POPIA-aligned data collection with automated preprocessing, language detection, and routing to native-speaker annotators or the appropriate specialist team.

⏱️ Day 1
2

AI-Assisted Processing

Proprietary AI models handle high-volume initial processing — structuring, classifying, and pre-labeling data to accelerate throughput before human review.

⏱️ Days 2–5
3

Human Verification & Delivery

Specialist reviewers — including native language speakers — audit, correct, and validate outputs. Version-controlled delivery with full audit trail.

⏱️ Days 6–7
Request a Workflow Consultation

Frequently Asked Questions

What languages do you support? +
We support all 11 official South African languages: isiZulu, isiXhosa, Afrikaans, English, Sepedi, Setswana, Sesotho, Xitsonga, siSwati, Tshivenda, and isiNdebele. Our team includes native speakers who ensure cultural and linguistic accuracy across transcription, annotation, and AI evaluation tasks.
What is your B-BBEE level and what does it mean for us? +
We are B-BBEE Level 1 — the highest recognition level. This gives your organisation 135% procurement recognition when you use Ibis Intelligence as a supplier. We can provide our B-BBEE certificate on request. This is particularly valuable for enterprise clients and public sector procurement.
How do you achieve and verify accuracy? +
We achieve up to 99%+ accuracy through structured multi-stage verification: AI-assisted pre-processing, specialist human review, and senior quality audit. Each stage has defined acceptance criteria. We provide quality reports with delivery showing accuracy metrics per task type, and clients can request sample batches before committing to full projects.
How do you ensure POPIA compliance? +
We implement end-to-end encryption, role-based access controls, data minimization protocols, and retention limits aligned with POPIA requirements. All team members sign NDAs and complete data protection training. Detailed compliance documentation is available on request.
Do you offer volume discounts and retainer agreements? +
Yes. Indicative pricing scales favourably with volume, and we structure retainer agreements for clients with ongoing annotation, transcription, or AI evaluation requirements. Contact us to discuss your specific volume and timeline needs.

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Discover how structured data processing and AI evaluation can improve your workflows. Download our 5-point audit guide.

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Or contact us directly: info@ibisintelligence.co.za | +27 61 530 6592

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